Microsoft Dynamics 365 is a revolutionary tool that helps many organisations enhance their operations and reduce costs by creating a specialised Microsoft Business App. The tool has many useful features such as analytics and insights which improve the efficiency and effectiveness of many operations. D365 empowers employees to deliver their full potential and removes inefficiency barriers all whilst remaining in one application. D365 is designed to enhance organisations and differentiate them from their competitors. At Tecnica we deliver tailored Microsoft Business Apps in Glasgow, Edinburgh, Aberdeen and throughout Scotland.
Dynamics 365 / Microsoft business Apps is split into 6 main categories, with subcategories within each:
Sales:
Sales Dynamic 365 is designed to individualise selling at scale accelerate revenue and coach sellers with behavioral insights. With a magnitude of features to engage customers strategically, improve sales efficiency and encourage team collaboration and productivity.
Marketing:
Marketing D365 allows organisations to ‘unlock the value of customer data to create personalised experiences’. Key features of Marketing D365 are growing customer relationships, engaging with customers in new ways, predict customers intent and boost marketing efficacy and performance all whilst remaining in the same application.
Service:
Service D365 allows users to personalise the customer experience, elevate employee effectivness and optimise service operations. Which in turn resolves customer issues faster and improves case management. Allowing organisations to deliver exceptional customer service every time.
Finance:
Finance D365 is key to many financial organisations. Finance D365 allows users to adapt faster, work smarter and perform better by maximising financial visibility to drive project success and enable workforce transformation.
Commerce:
Commerce D365 is designed to make shopping seamless. Allowing your organisation key consumer insights that differentiate from competitors and enhance operations. Your organisation would be more agile and offer automated insights that allow for customer personalisation.
Supply Chain:
Supply Chain D365 is critical to organisations. Key features include maximising asset performance and reducing risks. Users are able to manage the entire asset life, create a smart connected factory and automate and optimise fulfillment.
Dynamics 365 can also be tailored to your industry whether it be: Financial Services, Manufacturing, Retail or Healthcare.
Tecnica offer a vast range of tailored Microsoft business apps across Glasgow, Edinburgh, Aberdeen and throughout Scotland. To discover the potential Tecnica tailored D365 has for your organisation contact us today.