From our secure datacenter and infrastructure in Fife we provide a non-invasive proactive system monitoring and alerting service. Our monitoring systems are virtualized running on highly available infrastructure within our Tier 3 datacenter.
Tecnica will provide continuous infrastructure monitoring using our remote monitoring software. Our service monitors all critical system and warning alerts, sending alarms to our helpdesk for appropriate action should this occur.
Where applicable we remotely monitor and manage capacity and resource depletion to alleviate potential problems with general housekeeping carried out periodically.
Tecnica’s system monitoring tasks include, but are not limited to, the following: