Our IT administration team are responsible for maintaining the company’s IT network, servers and security systems. Backup routines, patching, updates, monitoring and general health statistics are checked and applied as necessary.
We continuously and proactively monitor critical systems, with routine maintenance tasks carried out periodically. Where remedial work or required change is significant, our IT Administration Team log the incident via our Helpdesk to manage the progress and inform appropriate personnel. At Tecnica, we recognise just how important IT Administration is to the everyday running of your business. From password resets to new software installation, our team of highly experienced IT Specialists are on hand to help you out with all your IT Administration needs.
We check endpoint and server anti-virus updates regularly as part of this service, with anti-virus monitoring configured to alert our support team to any potential malicious activity. This ensures your IT Systems are secure and reliable.
At Tecnica we deliver our services with a customer-first approach. All of our services are user-centered and tailored to our clients’ requirements. We encourage innovation in IT and continuously resolve our client’s prior IT frustrations.
With a wealth of over 35 years of experience. Our certified consultants have the skill, experience and knowledge that make Tecnica the trusted IT Service Provider throughout Scotland. We have depth of knowledge which allows us to provide technical advice and support other providers are unable to. At Tecnica we are technically led – not sales driven.
Tecnica’s IT administrative tasks include, but are not limited to, the following: